Last updated: 8 July 2026
ItsFixed Communications Ltd respects your privacy. This policy explains how we collect and use information when you visit our website, request a quote, apply for a role, contact us, or use our live chat support.
We may collect your name, email address, phone number, company name, service requirements, message details, career application details, CV files, portfolio links, and any files or information you choose to submit through our forms, email, phone, or chat.
Our website may also receive basic technical information such as IP address, browser type, device information, pages visited, referral source, and timestamps through hosting, security, embedded form, map, and chat services.
We use submitted information to respond to enquiries, prepare quotes, provide IT support, deliver requested services, process job applications, improve our website, protect our systems, and keep business records.
Our website uses third-party services including an embedded quote form hosted on automation.itsfixed.africa, our Odoo ERP-backed shop and recruitment workflows, Google Maps, and CDN-hosted fonts and scripts. These providers may process technical information needed to deliver their services.
We do not sell personal information. We may share information with service providers who help us operate the website, process enquiries, provide support, or comply with legal obligations.
We use reasonable administrative, technical, and organizational measures to protect information. No online transmission or storage system can be guaranteed to be completely secure.
We retain enquiry, support, order, and recruitment information only for as long as needed for business, support, hiring, legal, accounting, and operational purposes.
You may contact us to request access, correction, or deletion of your personal information where applicable. Some information may need to be retained for legitimate business or legal reasons.
For privacy questions, contact ItsFixed Communications Ltd at [email protected] or call +254 717 152 289.
ItsFixed Communications Ltd supports SMEs across Kenya and beyond with simple, efficient and reliable IT services that minimize costs and maximize revenue.